Terms and Conditions
Please take the time to read the following conditions carefully; they are the basis of the contract between Indier and any school or business utilizing our services and will assist you with your future plans.
All bookings of Indier Services to any of our China or International locations, the contract is with Indier Co., Ltd.
A contract will only exist when we have received the required deposit and have acknowledged receipt of such in writing by issue of our official booking confirmation.
The person signing the booking form accepts the following conditions on behalf of all party members and will be the sole point of contact for further correspondence.
2. Governing law
The contract is governed by the Laws of Hong Kong and any dispute will be dealt with under the exclusive jurisdiction of the courts of Hong Kong.
3. Payment terms
Before a booking can be considered confirmed, a 'party leader' (the person responsible for the group or party) must complete our booking form in writing and forward the initial 20% deposit for each paying member of the party. The deposit is not refundable.
A mobilization payment of 60% of the total booking cost must be paid 30 days prior to program commencement.
If the mobilization payment is not received by the due date, it will be considered a breach of contract, entitling treatment of the contract as cancelled by you. Under these circumstances, the contract between us will remain in force until you receive our written notice of cancellation.
3.3 Final balance payment
The final balance must be settled prior to the commencement of the course, program or tour.
In the event of cancellation by a paying member of your party 30 days prior to program commencement, deposit payments may be transferred to a substitute member. If it is not possible to find a substitute member the initial deposit will be retained by Indier.
Regarding any and all cancellations—Indier will retain of the total amount paid:
- 20% of program fees 60-30 days prior to program commencement
- 40% of program fees 30-7 days prior to program commencement
- 80% of program fees less than a week prior to program commencement
If any cancellation brings the number of party members below the required minimum to qualify for a particular price, the price will be adjusted accordingly.
5. Price information and surcharges
Our prices are published in good faith, based on the calendar year. If payments are not received by the due date your course/program price may be subject to surcharges on currency, unforeseen increases in transportation costs or additional costs resulting from Government action.
6. Alterations or amendments by you
Amendments to your party are usually possible at anytime up to 1 day prior to your course. In the case of domestic or international flights, carrier charges may be applicable.
7. Alterations or amendments by Indier
The details and descriptions written on Indier’s printed materials, brochures and website are given in good faith at the date of printing; as plans are made many months in advance, we may occasionally have to make changes, and we reserve the right to do so at anytime. Most changes will be minor and all will be made available at the earliest possible date.
In the unlikely event that we must significantly alter or cancel your course/program, we will offer a suitable alternative (if available) or a full refund if we are unable, in our opinion, to offer a comparable alternative within 14 clear days.
Indier, as provider of goods and/or services, may find it necessary to terminate an Activity, whether due to forces of nature, medical necessities, group complications, or other reasons that Indier, in its discretion, deems prudent. It is also agreed that Indier may refuse or terminate the participation of any person Indier, in its sole discretion, judges to be incapable of meeting the rigors or requirements of participation in an activity. All schools and participants accept Indier’s right to take such actions with respect to any and all participants.
Indier will only accept responsibility for any personal injury, illness or death resulting from the negligent (as the word is defined in English law) acts or omission of any servant working on our behalf in the provision of services to you and whilst acting within the scope of their employment.
Please note that we do not accept liability for any air, sea or land carriers; individual conditions of carriers apply. We cannot be held responsible for loss of enjoyment or additional expenses due to delays or changes in travel arrangements and/or other services due to circumstances beyond our control.
9. Acknowledgement of risks and assumption of risks and responsibilities
Indier limited, its officers, directors, employees, agents, and representatives (all of whom are referred to here as "Indier"), take care to provide proper organization, instruction, equipment, risk assessments, and supplies for participation in programs and tours organized by Indier limited. There are significant elements of risk in experiential and outdoor education, adventure travel, sports, and training associated with the outdoors. Activities included but are not limited to: whitewater and flat water kayaking, whitewater rafting, bamboo rafting, biking, roc k climbing, abseiling, caving, hiking, camping, cooking, surfing, snorkeling, boating, cooperative and leadership games, orienting and navigation, geo-caching, bouldering, environmental activities, low and high ropes course, and swimming (referred herein as "Activity" or "Activities"). Participants may be housed in dormitories, tents, or other accommodations. Check your program information for activities and details. Indier attempts to mitigate these risks by providing appropriate safety equipment (i.e. helmets, PFD, etc) and appropriate instruction and supervision.
10. Waiver and release from liability
In recognition of the various risks relating to the Activities which any child, youth or adult will engage in, both foreseeable and unforeseeable, it is expressly confirmed that any child, youth or adult is physically and mentally capable of participating in all Activities and/or using the necessary equipment. All participants will assume all risk and waive, release and forever discharge Indier from any and all liability, action, causes of action, and damages of whatever kind, including, without limitation: general, special, compensatory and punitive damages, property damage, personal injury, and loss of life, relating to or in connection with any Activity.
11. Medical authorization
All participants are required to complete the Medical Information Form or Registration Form and recognize that Indier will rely upon this information for any treatment or preparation of special needs. Additionally all participants are required to hereby agree to authorize any medical treatment deemed necessary in the event of any injury while participating in Activities. The participant agrees to hold Indier harmless for any and all costs or liabilities so incurred.
12. Supervision and teacher participation
Teachers will adequately supervise all members of the party. When applicable, this responsibility is delegated to Indier for activity instruction. In particular it is the party leader’s responsibility to ensure that:
- No group member under the age of 18 consumes alcoholic beverages without the prior written consent of the parent/guardian.
- No student smokes tobacco products in enclosed areas during the course/program or behaves in any other way that may cause a fire hazard.
- All party members follow the rules set by Indier during the course/program/tour.
- No group member breaks a law.
13. Ages and additional adults
Program prices are valid for full time students, aged up to 18 years on the day of departure unless otherwise specified. Accompanying adults above the ‘free place’ allowance may join the course/program at a discounted rate, subject to accommodation availability. Additional teachers above the ‘free place’ allowance may join the course/program at a discounted rate, subject to accommodation availability.
We occasionally employ professional photographers and staff to take pictures for use in Indier promotional material. If any member of your group wishes NOT to appear in any such photography, please let us know prior to your course/program and once onsite; please remind the Indier leader of such restrictions.
Indier may use your written feedback in promotional materials whether it reaches us by letter or through a feedback form. If you wish NOT to be quoted, please inform us of this on any such written material.
*Please note: Indier reserves the right to make any changes to these terms and conditions at any time with or without notice. Indier also reserves the right to provide personal information to a government agency for appropriate usage at any time if necessary.